The hotel served breakfast from 7:30 to 10:30. The breakfast room staff were very pleasant and the service was exceptional. Breakfast offers hot and cold selections from the menu card as well as full continental and various hams and cheeses, fruits and cereals. It is by far the best breakfast I have had in any hotel. Well worth the extra supplement. My room was well proportioned and the hotel cleaning staff offer a free drink card every morning that you do not require room service. I thought this was a very good idea (and reward) for tourists doing their part for conservation of water and cleaning supplies etc.
Thomas
syyskuu 2024
The staff were really helpful and friendly and spoke great English, and service was exceptional at front desk, in rooms and in the restaurant. The room was clean and had all the expected facilities - good-size room and bathroom, safe, minibar, coffee machine and kettle. The hotel is spacious, modern and clean. Breakfast was wonderful, with many options offered. Although the hotel isn't in exactly the old historic centre of Santiago, it's a pleasant 10 minute walk to the centre, so good exercise. It's actually in a nice area, less touristy, and across the road from a park and the Theatre/Auditorium and also close to the Natural History Museum. If you want to take a taxi, taxies come to the hotel very quickly. Nice pool and reasonable gym faclities.
Susanne
huhtikuu 2024
The hotel is rather large but in spite of the size, the attention we received from staff was very personable and very friendly. We had some issues with the room size we initially booked and the hotel was able to upgrade us to a suite at a reasonable additional cost. The overall grounds are very well kept and the overall facilities is what one would expect from a five star hotel. The breakfast buffet was outstanding and very plentiful. We used room service on a number of occasions and it was prompt and quite good in variety and quality. I would indeed recommend NH Collection for anyone planning to spend time in Santiago.
Samuel
toukokuu 2024
I liked just about everything about it. The staff were amazing. The mini croissants were delicious. I liked the indoor pool and my friends liked the outdoor one.
Sharon
syyskuu 2024
Rooms are large, mattresses are comfy and good for a deserved rest. Toilet has bidet which is something outstanding. The access from the parking to the lobby makes it easy to access and safe to park your car. Breakfast has a large variety of options priced reasonably at 20 euros / person. The hotel is placed next to the auditorium and if you walk along the park you will reach the core of Santiago Compostela downtown. The staff is experienced and highly professional.
Jose
kesäkuu 2024
Beds comfortable, free car parking near hotel, swimming pool had potential.
John
kesäkuu 2024
The staff was friendly, and the room was clean. Breakfast was good enough. You could reach the cathedral and the city center in just 15 minutes. There is a public parking area around the hotel, and the hotel also offers private parking at an additional cost. This hotel has a two swimming pools, one outdoor and one indoor with no additional cost.
Sara
elokuu 2024
The location of the hotel is good if you are travelling by car. You don't have to drive through the narrow streets of the old town, and can stay out of that traffic madness. Once there and the car is parked, it is easy to walk everywhere. The rooms are really spacious and comfortable. Plenty of room for 2 adults with 2 large suitcases and 2 smaller cases. The bed is really comfortable and the bathroom nice and big. The staff were all lovely - very patient and helpful with every question we had.
Leanne
kesäkuu 2024
We couldn't fault our three night stay at this hotel. We stayed here 9 years ago after completing a Camino and wondered if the accommodation was still of a high standard. Our Junior Suite did not disappoint. The room was fresh and refined and impeccably maintained. Loved the robes and towels and comfortable oversized bed!! Staff were professional - breakfast was of an exceptionally high standard and room service dinner, very good. We enjoyed using the bar downstairs. The access to the cathedral is through lovely green space and about a 10 minute walk.
Lianne
toukokuu 2024
Excellent modern hotel, very friendly and helpful staff and in a great location 15mins walk to the Cathedral Square. Free car parking on site as long as you don't use the hotels underground car park. Very good breakfast but quite expensive at 20+ Euros. Good facilities including small gym and small internal and external pools. Nice bar area plus a good restaurant.
Clifford
lokakuu 2024